Security & GDPR

Your maintenance data, hosted in Europe

Your maintenance data is sensitive: assets, sites, work orders, contacts. Maint Vision hosts it in the European Union, in Frankfurt, in line with the GDPR. Encryption, roles, an audit log and strict isolation between organizations protect your information, and you keep full control over it.

01

Your data hosted in the European Union

Your maintenance data is stored on infrastructure located in the European Union, in Frankfurt. It does not leave the European area as part of the service. This location gives you a clear legal anchor, aligned with European law, and meets the data sovereignty requirements that a growing number of industrial and public organizations now impose on their suppliers.

02

GDPR compliance

Maint Vision is built in line with the General Data Protection Regulation. Your data is never resold, never exploited for advertising, and never handed to third parties without your knowledge. It serves only to run your CMMS. You remain the data controller, and we act as a data processor in the sense defined by the GDPR.

03

Encryption and secure sessions

Traffic between your devices and Maint Vision is encrypted via HTTPS/TLS, on the web and in the mobile field app alike. Sessions rely on token-based authentication, with expiry. This encryption protects your credentials and your data in transit against interception, including when your technicians work over a mobile network in the workshop or out on site.

04

Roles, permissions and audit log

Maint Vision offers eight roles and a permission matrix adjustable per organization: each action is authorized by capability, tunable to fit your needs precisely. An audit log records sensitive operations, so you know who did what and when. To make the most of this tracking, rely on the platform's reporting and metrics.

05

Your data stays yours

You don't hand over your data to lose it. At any time, you can export your maintenance information in usable formats. This reversibility protects you from lock-in: if you leave Maint Vision, you leave with your data. Ownership stays with your organization, never with the vendor. Nothing holds your information hostage.

06

Strict isolation between organizations

Each organization is partitioned: your data is tied to your organization and is never mixed with another customer's. This multi-organization isolation is built into the architecture, not bolted on afterwards. One organization can neither see nor reach the assets, work orders or users of another. Separation is enforced at every layer.

Frequently asked questions

Q.01 Where is my maintenance data hosted?
In the European Union, on infrastructure located in Frankfurt. Your data does not leave the European area as part of the service. This location gives you a clear legal framework, compliant with European law, and meets the data sovereignty requirements of many industrial and public organizations.
Q.02 Does Maint Vision resell or exploit my data?
No. Your data is never resold, never used for advertising, and never passed to third parties without your knowledge. It serves only to run your CMMS. In line with the GDPR, you remain the data controller and we act solely as a data processor on your behalf.
Q.03 Can I recover my data if I leave the service?
Yes. You can export your maintenance information at any time, in usable formats. This reversibility spares you any lock-in: your data belongs to your organization, never to the vendor. You leave with it, without depending on our goodwill or any manual request process.

Ready to try Maint Vision?

Create your workspace for free. Every module included, AI too, no credit card.